Question
How to get user IP Address
Hi everyone, I have requirement to get User IP Address. In Pega, I can use pxRequestor.pxRemoteAddr to get it, but if I implement Load Balancer on my architecture, the value of that property is IP of Load Balancer, not IP of client. Anyone can help me ?
Thank you.
***Edited by Moderator Marissa to update General to Product***
Pegasystems Inc.
US
You can try retrieving the value of X-Forwarded-For or Forwarded HTTP headers during authentication (it isn't available outside of authentication). However if any proxy between the user and the Pega app server doesn't set this properly you won't be able to identify the true source IP.
The headers aren't required, so you won't be able to assume that they always exist or contain accurate information. Many companies would strip this data as it passes through a proxy for security or privacy reasons.
There are some examples of fetching header values using a java step, for example:
https://collaborate.pega.com/question/receive-info-http-header