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Question

 Sireesha Vadlamudi (SireeshaV9813)
EvokeTechnologies

EvokeTechnologies
IN
SireeshaV9813 Member since 2019 1 post
EvokeTechnologies
Posted: Sep 5, 2019
Last activity: Sep 5, 2019
Posted: 5 Sep 2019 9:54 EDT
Last activity: 5 Sep 2019 13:03 EDT
Closed

How to forcefully advance flow based on an SLA?

Hi,

We have a requirement to close the session automatically without any user interaction just like how the session ends when any online exam reaches its deadline time.

How can we achieve this scenario?

We have tried using SLA on assignment and configured "Advance Flow" on Goal Time. But it only works when user explicitly clicks on the refresh button.

Please help me with this.

Thanks,

Sireesha

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Case Management

Posted: 5 years ago
Posted: 5 Sep 2019 13:03 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

I believe the ResumeFlow activity can be called from your SLA activity to advance your flow.

I also found the following posts for similar sounding scenarios that might be helpful as well:

https://collaborate.pega.com/question/advance-flow-not-working-screen-flow-sla

https://collaborate.pega.com/question/sla-action-advance-flow

Hope this helps!

-Kurt

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