Hi Divya,

Can you please try using SendEmailWithAttachments or SendEmailWithAllAttachments activity for your scenario.

Thanks,

Prudhvi

Hi Prudhvi,

I am using the same activity, but my problem is the reciepent is recieving the mail with attachment in encoded format.

Please suggest.

Thanks,

Divya Sri Padarthy

Hi Divya sri,

I have used the activity in a flow as below and I am getting all the attachments as expected. Can you please share the configuration details.

Hi Prudhvi,

Actually we will pick the files using the file listener and later we need to create a case and attach this file to that case.

Later we need to send an email with this attachment.

I am handling everything in service activity.

Thanks,

Divya Sri Padarthy

when you are encoding the data, i think you need to set the property pydecode to true on the page of attachment pagelist that correspond to your attachment

Hi Nagendra,

This property will be set to "true" in SendEmailWithAllAttachments OOTB activity.

So, i think no need of setting this value explicitly.

Thanks,

Divya Sri Padarthy

Hi Team,

Any update on this query.

Thanks,

Divya Sri Padarthy

Hi Team,

Any Update on this issue.

Thanks,

Divya Sri Padarthy

May i know the type of file that is supposed to be sent? I recall that only pdfs needs to be encoded and the rest need not be. Also check if the AttachmentPage has pyDecode set to true. I think we need to explicitly set is as true. Let me know if it works.

Divya,

Since you are testing now, i am assuming that you are having only 1 embedded page in the AttachmentPage (Data-EmailAttachments)i.e

AttachmentPage.pyAttachments(1).pyData = "test test test"

AttachmentPage.pyAttachments(1).pyType = "txt"

AttachmentPage.pyAttachments(1).pyDecode = "false"

AttachmentPage.pyAttachments(1).pyName = "Attachment"

Can you confirm if this is the page structure that you are looking at? First, let's try sending the file data without encoding it. If we are successful then let's encode the data before setting it into the pyData property and changing the value in pyDecode from "false" to "true".

Regards,

Ratan Balaji.

Confirm if this is how the code is before calling the SendEmailNotificationWithAttachment Activity is being called.

I am not sure if decoding issue is solved or not but for decoding you should try use @Default.Base64Decode which inturn relies on Base64Util.decode() to decode a Base64 encoded string.