How to debug the slowness of application in prod,the users are complaining of cases taking too long to be created
The application is taking too long to load in prod,how can we debug such issues?Is there any tool to debug the prod issues?
Pegasystems Inc.
CA
Pega Diagnostic Cloud (PDC) will help you to understand the bottlenecks in Production. If this issue is consistent, then you can leverage remote tracer to the user session to identify the bottlenecks. Is this reproducible in QA or any other lower environments?
Cognizant
IN
@RameshSangili no it’s only occurring in prod
Updated: 7 Aug 2024 14:29 EDT
Pegasystems Inc.
CA
Cognizant
IN
@RameshSangili How can we use remote tracer for tracing in Prod?
Pegasystems Inc.
CA
Go to Admin Studio - > Overview -> Users -> Filter by App -> Select the user that you need to tracer -> Click on 3 dots on the right -> Trace
or
Launch Tracer from your session -> Click on remote Tracer (before save button) -> Select the requestor that you need to trace