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Question

 Venkata naga sateesh kumar Sooda (Sateesh Sooda)
Coforge Uk Limited

Coforge Uk Limited
GB
Sateesh Sooda Member since 2019 9 posts
Coforge Uk Limited
Posted: Nov 8, 2019
Last activity: Nov 8, 2019
Posted: 8 Nov 2019 2:29 EST
Last activity: 8 Nov 2019 4:59 EST
Closed

How to Create Workparties to operators present in a work basket?

I have a scenario to create work parties to operators present in a work basket.

For example ABC@WB is workbasket name. ABC@WB consists of operator 1 and operator 2.

How to create workparties for operator 1 and operator 2 automatically when case is created?

***Edited by Moderator: Lochan to update platform capability tags***

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Low-Code App Development
Case Management
User Experience

Posted: 5 years ago
Posted: 8 Nov 2019 4:56 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Yes I agree. I guess you could do it in your routing activity maybe. 

Open up the WorkBasket record to check associated operators and then use "addWorkObjectParty" activity then.

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