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Question

 Jill Gada (Jill Gada)
Cognizant
Senior System Architect
Cognizant
IN
Jill Gada Member since 2014 6 posts
Cognizant
Posted: Nov 4, 2015
Last activity: Nov 4, 2015
Posted: 4 Nov 2015 6:02 EST
Last activity: 4 Nov 2015 6:15 EST
Closed

How can I create a new work basket from a case manager portal?

Hi,

In the case manager portal we are referring a List View "ListWorkbasketsdeveloper" . On click of new button of the report we are not able to create a new work basket. It gives an error message- "Unable to open. No rule by that name exists".

But when we run the same List View from developer portal we can create a new work basket.

   

   

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Case Management
User Experience

Posted: 9 years ago
Posted: 4 Nov 2015 6:08 EST
Gowrishankar Ramasamy (GowrishankarR29)
Citicorp Services India Private Limited

Citicorp Services India Private Limited
IN

Hi Jill,

     Which version of PRPC you are using?. Could you please post some screen shots if possible.

Thanks,

Gowrishankar.

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