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How to create cases from the backend
I have a requirement where I need to Initiate Cases and case stages from the backend.
Posted: 8 years ago
PEGA
Pegasystems Inc.
US
Hi Jeet,
You can write an activity that calls the createWorkPage activity to set up the data, then AddWork to create the work object, and commitwitherrorhandling to commit the work object.
Carissa
Posted: 8 years ago
PEGA
Pegasystems Inc.
US
Hi Rasaiya,
When I create a new case work type using the Case Designer, a pyStartCase flow is automatically generated for me. This flow contains a utility step pzInitializeStage. When you use createworkpage to set up your work object data you could specify the pyStartCase flow so the stages are initialized.
Regards,
Posted: 8 years ago
PEGA
Pegasystems Inc.
US
this is commonly done by service-soap or listeners (e.g., MDB). PegaAPI is another to initiate case creation through REST API. Check the online help.