Question
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Bits in Glass
CA
Last activity: 3 Feb 2020 3:33 EST
How to compare a Pagelist and a value list in report definition, is it feasible?
Scenario:
I have list of assignments and every assignment is having a different skill set to it. I need to find Operators who have the required skill present and can perform all the selected assignments.
example:
Assignment1- skill(APAC)
Assignment2- skill(EMEA)
Assignment3- skill(LATAM)
need to configure a report which should get the operators who have all three skills listed in their profile.
do I need to configure an Activity to achieve this or this can be handled by Report definition.