Question
Morgan Stanley
Morgan Stanley
IN
Morgan Stanley
Posted: Feb 3, 2021
Last activity: Feb 5, 2021
Last activity: 5 Feb 2021 3:02 EST
Closed
How to capture case count (case usage) OOTB
Is there any OOTB way to capture count of cases created accurately based on date range
Posted: 3 years ago
PEGA
Pegasystems Inc.
FR
I'm not sure if there is an Out-Of-The-Box one existing but I think you can create a Report Definition based on your custom Work class and use pxCreateDateTime for the date range.
Posted: 3 years ago
Morgan Stanley
Morgan Stanley
IN
@MarcLasserre_GCS I have heard about some usage metrics about cases, feature usage being capture by Pega in Cloud env.
Any idea on capturing that in on-prem instances
Posted: 3 years ago
PEGA
Pegasystems Inc.
FR
Oh I'm not sure about that. I haven't seen such information on PDC for example sorry.