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prashantcts Member since 2020 2 posts
Cognizant Technology Solutions
Posted: Apr 21, 2020
Last activity: Apr 23, 2020
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How to add dropdown values in the System Architect Essentials - HOW TO ADD OPTIONAL ACTIONS TO A CASE

In the HOW TO ADD OPTIONAL ACTIONS TO A CASE topic there is dropdown Home Office dropdown but how do I add that dropdown has not been shown in the previous topic. AM I missing something or can you guide me on how to add the dropdown?

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Case Management
Pega Academy

Posted: 4 years ago
Updated: 3 years ago

You can add a drop-down control and configure it with a Local list in the property.

For steps to configure a dropdown, you can find it in Designing a User Interface exercise.

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Posted: 4 years ago

Hi Prashant 

1. You can source the dropdown with the results of Datapage , RD and clipboard page based on your requirements .

2. For optional Actions :

    a. G0 to workflow and there you can see optional actions tab .

    b . You can select to add a case wide actions or stage wide .

   c. when you run the case , from the actions button on the top right  you can see your optional actions .

 

Regards

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