Skip to main content

Question

 Meesa Kumar (KumarMeesa1231)
NewFold Digital
Senior Pega Developer
NewFold Digital
IN
KumarMeesa1231 Member since 2024 2 posts
NewFold Digital
Posted: 4 days 11 hours ago
Last activity: 4 days 11 hours ago
Posted: 24 Jun 2025 3:27 EDT
Last activity: 24 Jun 2025 3:27 EDT

How to Add custom properties to Toaster popup for Calls and Chat In Constellation

How can additional properties be added to the Toaster pop-up screen in Constellation UI, specifically the one that appears for Pega calls/chats and currently allows for name, phone number, and verified fields, given that the view rules are not easily discoverable and the Toaster pop-up cannot be navigated to directly?

To see attachments, please log in.
Pega Customer Service '24.2
Pega Customer Service
Constellation
Other Industry
Senior System Architect

  • Reply

Related content:

Question

Pega CTI Implementation with Voice AI using Constellation

Question

Wrap Up button not visible on Research Interaction Case Header - Pega Customer Service (Constellation) '24.2

Question Solved

How to Add a customized button in Pega constellation?

Question Solved

Constellation DX Components - How to add custom element in Constellation

Question Solved

Does Pega Customer Service - Constellation support Client Based Access Control?

Question Solved

Popup on click of row in a pega constellation table

Discussion

How to add custom dx component to listview table in Constellation application

Question Solved

interaction not transferd to the agent when transfering the call using Amazon Connect

Question Solved

How to call a flow in PEGA Constellation?

Question

Customer Service UIKit based and Constellation on the same environment

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice