How to add CC component in SMTP util (Pega 22.1)
I need to send an email with recipients in CC but it looks like there is no CC property in SMTP utils, only TO. Can you help me with this?
Accepted Solution
Updated: 19 Jun 2024 7:58 EDT
Pegasystems Inc.
US
@LizetteLI have opened a feature request on this. I would watch the build notes page and you should see a notice if that feature gets added. If this is urgent, then having a customer open a support request might get the priority higher. In the interim, you will need to use the "to" field or you can create a C# script or component to perform a CC.
Accepted Solution
Updated: 19 Jun 2024 7:58 EDT
Pegasystems Inc.
US
@LizetteLI have opened a feature request on this. I would watch the build notes page and you should see a notice if that feature gets added. If this is urgent, then having a customer open a support request might get the priority higher. In the interim, you will need to use the "to" field or you can create a C# script or component to perform a CC.
Pegasystems Inc.
US
@ThomasSasnett As mentioned above, if you are using the Pega Platform as part of your Robotics process, you could send emails from the platform today and CC. For example, if your bot were working a Case, instead of sending the email from the bot, you would have the bot complete its work and then when the Case returns from the bot, you would use the activity as indicated above to send the email.