Question
Cognizant Technology
IN
Last activity: 3 Mar 2025 5:45 EST
In higher environment we are getting blank pyadditionalaccessgroup in operator Id for the operators
Hi Team I need your assistant to resolve the issue. In higher environment we are getting the blank pyadditionalaccessgroup for the operators ,for example if operators having blank pyadditionalaccessgroup once they have login to the Pega environment the ID got automatically corrupted.I need your assistant how to resolve the blank pyadditionalaccessgroup. Please pour your suggestion
Accepted Solution
Updated: 3 Mar 2025 5:45 EST
Cognizant Technology
IN
@Kishore Kumar Madduri Thanks for the information will check
Updated: 28 Jan 2025 16:54 EST
EvonSys
IN
Not clear on the issue, you mean to say when users login the pyadditionalaccessgroups are set to blank?
If so check on the authentication side, if sso authentication check the model operator referred in authentication rule or check in post authentication activity whether any manipulations are done updating pyadditionalaccessgroups.
Accepted Solution
Updated: 3 Mar 2025 5:45 EST
Cognizant Technology
IN
@Kishore Kumar Madduri Thanks for the information will check