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 Chandra sekar GOLLA (ChandrasekarG3239) TD
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ChandrasekarG3239 Member since 2015 6 posts
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Posted: April 19, 2016
Last activity: January 10, 2017
Posted: 19 Apr 2016 18:45 EDT
Last activity: 10 Jan 2017 11:05 EST
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HFix-9120

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Hi Team,

Could you please provide us the steps to install HFix-9120 in PRPC 5.5 version  and also HFix package?

Thanks

Chandra

Message was edited by: Lochan to add Category
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Posted: 6 years ago
Posted: 20 Apr 2016 5:27 EDT
DurgadaVijayakumar (LochanaDurgadavijayakumar)

Hi Chandra,

Were you able to create an SR with Request Type as Media Request?

I am curious to know your use case for this HFix since it looks like an internal hotfix for PRPC 6.3 SP1

Regards,

Lochan
Posted: 6 years ago
Posted: 20 Apr 2016 9:49 EDT
Chandra sekar GOLLA (ChandrasekarG3239) TD
TD
CA

Hi,

o    I have created the SR   SR-23307<https://gcssupport.pega.com/pr3web/PegaSupport/A5ikzsG0BTMHfVeE1djqyfuZL6DnSwYp*/!STANDARD?pyActivity=Work-.Open&Action=Review&InsHandle=ATPEGA-TASK+SR-23307> as Media request.

We are trying to upgrade only database from Oracle 11g to Oracle 12 C on PRPC 5.5.

Thanks

Chandra

Accepted Solution

Posted: 6 years ago
Posted: 20 Apr 2016 10:43 EDT
Loving (NicholasLoving)

Hi Chandra,

Unfortunately Oracle 12C is not supported for PRPC 5.5. Support for Oracle 12C isn't provided out of the box until Pega 7.1, and the hotfix you've noted introduces support for Oracle 12C for 6.3 SP1.

Per the Platform Support Guide (https://docs.pega.com/platform-support-guide-prpc-5x-and-6x):

PRPC and newer Platform Components: It is Pegasystems’ policy not to backwards-test new versions of Platform Components with older releases of PRPC. Support for new platform products is provided through newer versions of PRPC software. If you choose to upgrade Platform Components to the latest releases, but want to stay on older releases of PRPC, you may enter support requests for any problems encountered. However, if the root cause of these problems stems from the fact that the older versions of PRPC were not designed to handle functionality in the newer Components, Pegasystems may request that you upgrade your PRPC version to a release that directly supports that newer Component, as listed in this Guide.

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