Question
Help configuring FCM on PRPC 7.1.x (ML 7 and ML 8)
I have both versions - one each and trying to test out (just a POC) for use on other projects at our company.
I'm stuck at this step ("Configure case types publishing data to the FCMR").
There is nothing I can find on the Application rule form/"Case and Data" tab... and I don't know why.
My search of the PDN and also the rest of the Mesh turned up very little, but this page seems to indicate that FCM is a "separate" installable component -- is that true? (Wish I'd known that earlier! What else am I missing?)
By the way, there is a lot that the documentation leaves to the imagination, whether it be the necessary steps for FCMR under 7.x (it's listed as only necessary for "6.3+")
Is there some better information than the (slim) "Setting up and configuring [FCM]"?
Pegasystems Inc.
US
Hi Greg,
I just checked my 7.1.8 system and see the "Publish as a remote case type" option on the Advanced tab of the Case Type rule form. I got there by opening my Case Type and then selecting Open from the Actions menu to open the Case Type rule form.
Carissa
Thanks, Carissa. I did that step, then two steps later is what I'm referring to, but the Application rule form doesn't have a similar setting.
Pegasystems Inc.
US
Hi Greg,
I see. I dug into this more and you are right that it is a separate component that needs to be requested and installed. Once the component is installed you need to add the Pega-FCM ruleset to your application list and then the field becomes visible in the Application rule.
Carissa
Pegasystems Inc.
US
Greg,
The developer help looks like it might have some more technical details as far as setting up FCM specific to your version. https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm is probably a good place to start. From there if you poke around you should be able to find more. Hopefully that will narrow the field and if you have specific questions, we can help fill in the gaps.
Thanks,
Mike
Unitedhealth Group, Inc.
US
So, now I'm having trouble requesting the media ...
Stand by...
Pegasystems Inc.
IN
Yes, FCMR requires a separate rule-set which should be installed separately.
Let me know if you need any help related to FCMR once you have the ruleset.
Also i published a document sometime back which is helpful.
Unitedhealth Group, Inc.
US
I can't seem to access that
Pegasystems Inc.
IN
Please try now and let me know if you are able to access.
Accepted Solution
Pegasystems Inc.
IN
Please find updated link below