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Question

 Greg Parks (GPARKS952)
Unitedhealth Group, Inc.
Sr. Application Architect
Unitedhealth Group, Inc.
US
GPARKS952 Member since 2014 7 posts
Unitedhealth Group, Inc.
Posted: Sep 10, 2015
Last activity: Sep 22, 2015
Posted: 10 Sep 2015 15:24 EDT
Last activity: 22 Sep 2015 15:37 EDT
Closed
Solved

Help configuring FCM on PRPC 7.1.x (ML 7 and ML 8)

I have both versions - one each and trying to test out (just a POC) for use on other projects at our company.

I'm stuck at this step ("Configure case types publishing data to the FCMR").

There is nothing I can find on the Application rule form/"Case and Data" tab...  and I don't know why.

My search of the PDN and also the rest of the Mesh turned up very little, but this page seems to indicate that FCM is a "separate" installable component -- is that true?  (Wish I'd known that earlier!  What else am I missing?)

By the way, there is a lot that the documentation leaves to the imagination, whether it be the necessary steps for FCMR under 7.x (it's listed as only necessary for "6.3+")

Is there some better information than the (slim) "Setting up and configuring [FCM]"?

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Case Management

Posted: 9 years ago
Posted: 15 Sep 2015 10:24 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi Greg,

I just checked my 7.1.8 system and see the "Publish as a remote case type" option on the Advanced tab of the Case Type rule form. I got there by opening my Case Type and then selecting Open from the Actions menu to open the Case Type rule form.


Carissa

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Posted: 9 years ago
Posted: 15 Sep 2015 14:30 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi Greg,

I see.  I dug into this more and you are right that it is a separate component that needs to be requested and installed. Once the component is installed you need to add the Pega-FCM ruleset to your application list and then the field becomes visible in the Application rule.

Carissa

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Posted: 9 years ago
Posted: 15 Sep 2015 11:28 EDT
Mike Townsend (MikeTownsend_GCS) Director, Technical Support, Customer Service
Pegasystems Inc.
US

Greg,

The developer help looks like it might have some more technical details as far as setting up FCM specific to your version. https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm is probably a good place to start. From there if you poke around you should be able to find more. Hopefully that will narrow the field and if you have specific questions, we can help fill in the gaps.

Thanks,

Mike

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Posted: 9 years ago
Posted: 21 Sep 2015 0:32 EDT
Pankaj Rawal (rawap)
PEGA
Fellow, Software Architect, Platform Engineering
Pegasystems Inc.
IN

Yes, FCMR requires a separate rule-set which should be installed separately.

Let me know if you need any help related to FCMR once you have the ruleset.

Also i published a document sometime back which is helpful.

Configuring FCMR 7.1 : Step by step approach

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