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Question

 Don Zhang (ZHAND)
PEGA
Principal Service Assurance Advisor
Pegasystems Inc.
HK
ZHAND Member since 2007 12 posts
PEGA
Posted: May 2, 2016
Last activity: May 3, 2016
Posted: 2 May 2016 18:35 EDT
Last activity: 3 May 2016 22:22 EDT
Closed
Solved

Hamburger menu on Interaction Portal

Hi,

This is Pega 7.1.8 PegaCS 7.1.4 on the cloud. Pega 7.1.9 PegaCS 7.1.4 has the same issue.

When launch Manager, User portals on mobile device, or narrow the browser, the hamburger menu shows up.

But only on Interaction portal, the hamburger menu doesn't show up.

Anyone had the same experience?

Thanks,

Don

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Accepted Solution

Posted: 8 years ago
Updated: 8 years ago
Posted: 2 May 2016 22:38 EDT
Updated: 2 May 2016 22:41 EDT
Shruthi Mukka (Shruthi)
Northbridge

Northbridge
CA

Hi Don,

CPMInteraction portals use a "Header" screen layout whereas User portals which show up the hamburger menu on Mobile devices will be using a screenLayout which has left/right in it., screenlayouts like "Header Left", Header Footer Left", "Header Left Right" etc...

This is an expected behavior when the harness of portals use screenlayouts which don't have right or left in them.

So it's like only the left and right panels of the screenlayouts are collapsible and they can hence have a hamburger menu on mobile devices. But with Interaction portal, it's not possible.

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Posted: 8 years ago
Posted: 3 May 2016 9:22 EDT
Don Zhang (ZHAND)
PEGA
Principal Service Assurance Advisor
Pegasystems Inc.
HK

Hi Shruthi,

Thank you for the explanation.

Any reason why these portals use different layout?

Thanks,

Don

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Posted: 8 years ago
Posted: 3 May 2016 22:22 EDT
Shruthi Mukka (Shruthi)
Northbridge

Northbridge
CA

I think they don't have a Menu generic to all tabs, like a menu that should be available always irrespective of the tab they're currently in. That could be the reason they chose "Header" screen layout. I'm not sure, though.

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