Guided tour for case creation
Hi, I am trying to create a guided tour for case creation so that any new user can use that to know what he has to enter on each field. The case has multiple steps. Can someone advise how to create a guided tour for the case.
Pegasystems Inc.
FR
Hello,
Can this be helpful: https://community.pega.com/knowledgebase/articles/application-development/84/integrating-guided-tour-your-application
BACS
IN
Thanks for the info. The above link gives basics. I tried following that, but facing an issue that the elements on my section are visible on a condition. So, the guided tour also need to be dynamic.
I tried the visible condition on the tour stop but theose conditions are only evaluated only on the initial load of the screen.
BACS
IN
Below are the issues I face with guiding tour:
1. When clicking on an element that the guiding tour shows, some times the tour window is getting disappeared and I will have to again start the tour for the window to come back.
2. The elements on my section have visibility condition. So these appear on the action I take in other elements. So the screen shows elements dynamically.
So, I have "show when" condition on the guiding tour to show only when stop anchor is visible. But guiding tour is not getting refreshed as per my screen changes.
3. I will have to press the next icon on guiding tour to show the next element. Can the guiding tour move automatically?
Can I get solution/suggestion on the above issues?