Global Search not working on Pega managed cloud instance
Hello Team,
Global Search not working on Pega managed cloud instance, I tried by re-indexing all classes and verified some DSS settings suggested in one Pega article, but not found any results.
I'm seeing below error in logs and some QP broken items found. Please check and do the needful.
Hello Team,
Global Search not working on Pega managed cloud instance, I tried by re-indexing all classes and verified some DSS settings suggested in one Pega article, but not found any results.
I'm seeing below error in logs and some QP broken items found. Please check and do the needful.
Caused by: com.pega.platform.search.infrastructure.srs.SRSConnectorException: [Track: d76d3d70] Unable to complete a request to SRS. [INDEX request: POST http:// Proprietary information hidden:8082/mypega/index; timeout: 30000 ms] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.sendRequest(SRSConnectorImpl.java:126) ~[search.jar:?] at com.pega.platform.search.indexer.internal.srs.SRSIndexingHook.sendRequest(SRSIndexingHook.java:86) ~[search.jar:?] ... 55 more Caused by: java.lang.RuntimeException: org.apache.http.conn.HttpHostConnectException: Connect to Proprietary information hidden:8082 [/ Proprietary information hidden] failed: Connection refused (Connection refused) at com.pega.platform.integrationcore.client.http.internal.ComponentsHttpClient.invokeHttpClient(ComponentsHttpClient.java:219) ~[integration-core.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.invokeHttpClient(SRSConnectorImpl.java:143) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.lambda$sendHttpRequest$0(SRSConnectorImpl.java:136) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.ExponentialBackoffRetryPolicy.attemptRetry(ExponentialBackoffRetryPolicy.java:64) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.RetryPolicySelector.attemptRetry(RetryPolicySelector.java:43) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.sendHttpRequest(SRSConnectorImpl.java:131) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.sendRequest(SRSConnectorImpl.java:120) ~[search.jar:?] at com.pega.platform.search.indexer.internal.srs.SRSIndexingHook.sendRequest(SRSIndexingHook.java:86) ~[search.jar:?] ... 55 more Caused by: org.apache.http.conn.HttpHostConnectException: Connect to Proprietary information hidden:8082 [/ Proprietary information hidden] failed: Connection refused (Connection refused) at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:156) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.conn.BasicHttpClientConnectionManager.connect(BasicHttpClientConnectionManager.java:313) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.14.jar:?] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72) ~[httpclient-4.5.14.jar:?] at com.pega.platform.integrationcore.client.http.internal.ComponentsHttpClient.invokeHttpClient(ComponentsHttpClient.java:209) ~[integration-core.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.invokeHttpClient(SRSConnectorImpl.java:143) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.lambda$sendHttpRequest$0(SRSConnectorImpl.java:136) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.ExponentialBackoffRetryPolicy.attemptRetry(ExponentialBackoffRetryPolicy.java:64) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.RetryPolicySelector.attemptRetry(RetryPolicySelector.java:43) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.sendHttpRequest(SRSConnectorImpl.java:131) ~[search.jar:?] at com.pega.platform.search.infrastructure.internal.srs.SRSConnectorImpl.sendRequest(SRSConnectorImpl.java:120) ~[search.jar:?] at com.pega.platform.search.indexer.internal.srs.SRSIndexingHook.sendRequest(SRSIndexingHook.java:86) ~[search.jar:?] ... 55 more
Thank you.
***Edited by Moderator Marissa to remove the solution tag as no solution has been provided at this point (23/12/23)