Posted: August 6, 2020
Last activity: August 7, 2020
Last activity: 7 Aug 2020 0:47 EDT
Getting previous work objects list of customer by providing device type, device model & customer's name.
Hello, I have created case type with name Service Request. Now I require previous service history of customer for whom service request is to be generated. How can I achieve this?
Thanks in advance.
***Edited by Moderator: Pallavi to update platform capability tags***