Question
Verizon Data Services
IN
Last activity: 12 Oct 2018 14:33 EDT
Getting error while configuring AES in 7.3
Hi Team , I configured AES in 7.3 ,but it's failing while doing test conenctivity from PDC(Predictive Diagnostic Cloud ). Below is the error I am getting in the logs . I have used an authentication profile and even tried removing the authentication from the service . Could someone help me understand and rectify the error.
Hi Team , I configured AES in 7.3 ,but it's failing while doing test conenctivity from PDC(Predictive Diagnostic Cloud ). Below is the error I am getting in the logs . I have used an authentication profile and even tried removing the authentication from the service . Could someone help me understand and rectify the error. Error: 2018-03-28 16:45:36,031 [ WebContainer : 1111] [TABTHREAD8] [ ] [ xxxx:01.01.01] ( internal.mgmt.Executable) ERROR aswdev.mars.service.dev|xx.xx.xxx.xxx kumarn2 - Exception com.pega.pegarules.pub.services.RemoteApplicationException: SOAP service failed at com.pegarules.generated.activity.ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.step15_circum0(ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.java:3798) ~[?:?] at com.pegarules.generated.activity.ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.perform(ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.java:309) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3586) ~[prprivate.jar:?] at com.pegarules.generated.activity.ra_action_invoke_0cfba5258feb98ffba5cfba243966b7a.step8_circum0(ra_action_invoke_0cfba5258feb98ffba5cfba243966b7a.java:1025) ~[?:?] at com.pegarules.generated.activity.ra_action_invoke_0cfba5258feb98ffba5cfba243966b7a.perform(ra_action_invoke_0cfba5258feb98ffba5cfba243966b7a.java:190) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3586) ~[prprivate.jar:?] at com.pegarules.generated.activity.ra_action_pytestconnectactivity_15d08e5a676b6ea158b7b6ab03b04edb.step4_circum0(ra_action_pytestconnectactivity_15d08e5a676b6ea158b7b6ab03b04edb.java:461) ~[?:?] at com.pegarules.generated.activity.ra_action_pytestconnectactivity_15d08e5a676b6ea158b7b6ab03b04edb.perform(ra_action_pytestconnectactivity_15d08e5a676b6ea158b7b6ab03b04edb.java:131) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3586) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:481) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3358) ~[prprivate.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:394) ~[prenginext.jar:?] at sun.reflect.GeneratedMethodAccessor85.invoke(Unknown Source) ~[?:?] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0] at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (10-05-2016)] at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1315) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1052) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:907) ~[prprivate.jar:?] at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:334) ~[prenginext.jar:?] at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:843) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225) ~[prprivate.jar:?] at sun.reflect.GeneratedMethodAccessor76.invoke(Unknown Source) ~[?:?] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0] at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (10-05-2016)] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap.jar:?] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap.jar:?] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api.jar:?] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246) ~[prbootstrap-api.jar:?] at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168) ~[prbeans.jar:?] at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source) ~[prbeans.jar:?] at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278) ~[prpublic.jar:?] at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223) ~[prpublic.jar:?] at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:596) ~[prwebj2ee.jar:?] at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:385) ~[prwebj2ee.jar:?] at sun.reflect.GeneratedMethodAccessor81.invoke(Unknown Source) ~[?:?] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) ~[?:1.7.0] at java.lang.reflect.Method.invoke(Method.java:620) ~[?:2.6 (10-05-2016)] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap.jar:?] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap.jar:?] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api.jar:?] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api.jar:?] at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121) ~[prbootstrap-api.jar:?] at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:92) ~[prbootstrap-api.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:575) ~[javax.j2ee.servlet.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) ~[javax.j2ee.servlet.jar:?] at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:949) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200) ~[com.ibm.ws.webcontainer.jar:?] at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1820) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) ~[com.ibm.ws.runtime.jar:?] at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) ~[com.ibm.ws.runtime.jar:?] at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892) ~[com.ibm.ws.runtime.jar:?] Caused by: com.pega.apache.axis2.AxisFault: Transport error: 401 Error: Unauthorized at com.pega.apache.axis2.transport.http.HTTPSender.handleResponse(HTTPSender.java:309) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:194) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:75) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:411) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:233) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.engine.AxisEngine.send(AxisEngine.java:445) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229) ~[praxis2-1.6.2-1.jar:?] at com.pega.apache.axis2.client.OperationClient.execute(OperationClient.java:165) ~[praxis2-1.6.2-1.jar:?] at com.pegarules.generated.activity.ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.step14_circum0(ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.java:3689) ~[?:?] at com.pegarules.generated.activity.ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.perform(ra_action_invokeaxis2_0d396ec8a0af5fb54340b7252aba304b.java:292) ~[?:?] ... 68 more 2018-03-28 16:47:57,883 [ WebContainer : 1111] [ABTHREAD11]
***Edited by Moderator Marissa to update platform capability tags****