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Question

 Ghanshyam Maheshwari (M75889797)
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M75889797 Member since 2017 3 posts
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Posted: Sep 7, 2017
Last activity: Sep 9, 2017
Posted: 7 Sep 2017 15:58 EDT
Last activity: 9 Sep 2017 16:32 EDT
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In-flight cases queued to SLA agent - Upgrade to Pega 7.1.8

Hi All,

We are in process of upgrading our UAT environment from 6.2 to 7.1.8. Before upgrade in-flight cases are created. These cases, after upgrade, will be executed by SLA agent on a specific date. These inflight cases are already queued on a specific node in v6.2. After upgrade since new JVMs are built, the node IDs will change. I want to know whether the change of node ID will have an ill-effect on processing of already queued items, once the SLA agent becomes active on new nodes after post upgrade?

Thanks,

Ghanshyam

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Accepted Solution

Posted: 7 years ago
Posted: 7 Sep 2017 21:57 EDT
Vikash Ranjan Karn (Vikash Karn)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Ghanshyam,

The SLA agents are supposed to run on a specific date i.e. they are scheduled to run on that specific date.

So, they will be running after upgrade once your nodes are up and the agents are running.

Regards,

Vikash

 

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