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Question

 Rajani Kanth Thakkilipati (KANTHR01) Cigna Sr Architecture Specialist Pega
Cigna
US
KANTHR01 Member since 2006 6 posts
Cigna
Posted: Apr 26, 2016
Last activity: Apr 26, 2016
Posted: 26 Apr 2016 13:06 EDT
Last activity: 26 Apr 2016 17:36 EDT
Closed

"Failed to process passivation queue:  java.lang.NullPointerException" "getMaxPageNameLength"

Hi ...we upgraded our environment from 6.3SP1 tp 7.1.9..

we are seeing lot of null pointer exceptions with passivation...below is the exception stack trace...any idea on this?



@
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Hi ...we upgraded our environment from 6.3SP1 tp 7.1.9..


we are seeing lot of null pointer exceptions with passivation...below is the exception stack trace...any idea on this?




@


2016-04-26 12:21:59,793 [ES PassivationDaemon] [  STANDARD] [                    ] [                    ] (    mgmt.base.NodeRequestorMgt) ERROR   - Caught exception during passivation processing: null java.lang.NullPointerException at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.getMaxPageNameLength(DatabaseStorage.java:1463) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.pageNameIsTooLong(DatabaseStorage.java:1482) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.passivatePage(DatabaseStorage.java:452) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.passivatePage(DatabaseStorage.java:531) at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.savePage(NodeRequestorMgt.java:747) at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.processPassivationQueue(NodeRequestorMgt.java:2469) at com.pega.pegarules.session.internal.async.PassivationDaemon.processPassivationQueue(PassivationDaemon.java:365) at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:339) at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1259) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:828) at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:301) at java.lang.Thread.run(Thread.java:745)


2016-04-26 12:21:59,793 [ES PassivationDaemon] [  STANDARD] [                    ] [                    ] (ternal.async.PassivationDaemon) ERROR   - Failed to process passivation queue: java.lang.NullPointerException at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.getMaxPageNameLength(DatabaseStorage.java:1463) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.pageNameIsTooLong(DatabaseStorage.java:1482) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.passivatePage(DatabaseStorage.java:452) at com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage.passivatePage(DatabaseStorage.java:531) at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.savePage(NodeRequestorMgt.java:747) at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.processPassivationQueue(NodeRequestorMgt.java:2469) at com.pega.pegarules.session.internal.async.PassivationDaemon.processPassivationQueue(PassivationDaemon.java:365) at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:339) at com.pega.pegarules.session.internal.PRSessionProviderImpl


.performTargetActionWithLock(PRSessionProviderImpl.java:1259) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008) at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:828) at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:301) at java.lang.Thread.run(Thread.java:745)


Message was edited by: Rajani Kanth Thakkilipati


Message was edited by: Marissa Rogers - Added Category (4.26.16)




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Posted: 8 years ago

                   

      
          
      
              Posted: 26 Apr 2016 17:36 EDT
        

              
    
  
    
      

    

    

      
            

                
                       




  






        

    

      



          

  


        
        


      


    

    



  



      


    Kevin Zheng (KevinZheng_GCS)       






    




      PEGA
      
  
    Director, Technical Support

    Pegasystems Inc.

    US
  
      
    
 





  

  

  

    
  


                   

        
      
      

    
                                                    






    

          
  
            


looks like you are passivating using database, can you turn on the debug log: com.pega.pegarules.session.internal.mgmt.base.DatabaseStorage


and attach the debug, this will show you what pages are causing the NullPointerException while being passivated.



      
                
    
    
    
    

          
                      

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