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Question

 Abhishek Gubba (Abhishek0256)
Centene Corporation

Centene Corporation
US
Abhishek0256 Member since 2020 7 posts
Centene Corporation
Posted: Jan 28, 2021
Last activity: Mar 7, 2021
Posted: 28 Jan 2021 17:09 EST
Last activity: 7 Mar 2021 23:16 EST
Closed

Jobscheduler is failing randomly with java.lang.NoClassDefFoundError:

A Job scheduler is set to run at a particular time every day and it is failing randomly (atleast once in a week) with an exception like shown below. The activity referred in the job scheduler ran successfully on a manual attempt (after the failure scenario). Can anyone throw some light on this issue, below is the stack trace,

Java Stack Trace console

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A Job scheduler is set to run at a particular time every day and it is failing randomly (atleast once in a week) with an exception like shown below. The activity referred in the job scheduler ran successfully on a manual attempt (after the failure scenario). Can anyone throw some light on this issue, below is the stack trace,

Java Stack Trace console

java.lang.NoClassDefFoundError: com/pega/pegarules/generation/internal/vtable/dao/impl/LookupClassNameQuery
at com.pega.pegarules.generation.internal.vtable.dao.VirtualTableAssemblerDataAccessImpl.lookupClassName(VirtualTableAssemblerDataAccessImpl.java:64)
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.lookupForAspect(VirtualTableAssemblyHandler.java:257)
at com.pega.platform.executionengine.vtable.containers.AspectOnlyRuleContainer.upgrade(AspectOnlyRuleContainer.java:74)
at com.pega.platform.executionengine.vtable.ruleres.VirtualTableCandidate.upgradeContainerFor(VirtualTableCandidate.java:311)
at com.pega.platform.executionengine.vtable.ruleres.VirtualTableCandidate.getExecutableContainerFor(VirtualTableCandidate.java:237)
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableCandidateRuleResolverImpl.getContainerFromCandidate(VirtualTableCandidateRuleResolverImpl.java:396)
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableCandidateRuleResolverImpl.resolveToContainer(VirtualTableCandidateRuleResolverImpl.java:381)
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableCandidateRuleResolverImpl.resolveRule(VirtualTableCandidateRuleResolverImpl.java:104)
at com.pega.platform.executionengine.vtable.value.internal.GenericVirtualTableCandidatesGroupImpl.resolve(GenericVirtualTableCandidatesGroupImpl.java:112)
at com.pega.platform.executionengine.vtable.internal.VirtualTableImpl.resolve(VirtualTableImpl.java:460)
at com.pega.platform.executionengine.vtable.internal.VirtualTableClientHelperImpl.lambda$resolveRule$1(VirtualTableClientHelperImpl.java:117)
at com.pega.platform.executionengine.vtable.key.internal.VirtualRuleKeyFactoryImpl.doWithKey(VirtualRuleKeyFactoryImpl.java:171)
at com.pega.platform.executionengine.vtable.internal.VirtualTableClientHelperImpl.resolveRule(VirtualTableClientHelperImpl.java:116)
at com.pega.pegarules.generation.internal.PRGenProviderImpl.get(PRGenProviderImpl.java:612)
at com.pega.pegarules.generation.internal.PRGenProviderImpl.get(PRGenProviderImpl.java:602)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2705)
at com.pega.platform.executor.jobscheduler.internal.ActivityExecutor.runActivity(ActivityExecutor.java:42)
at com.pega.platform.executor.jobscheduler.internal.ActivityExecutor.executeActivity(ActivityExecutor.java:33)
at com.pega.platform.executor.jobscheduler.internal.ActivityProcessor.execute(ActivityProcessor.java:55)
at com.pega.platform.executor.jobscheduler.internal.ActivityProcessor.run(ActivityProcessor.java:108)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1382)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1125)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1006)
at com.pega.pegarules.session.internal.PRSessionProviderImplForModules.doWithRequestorLocked(PRSessionProviderImplForModules.java:55)
at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.execute(JobSchedulerProcessor.java:48)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeImpl.execute(JobRunTimeImpl.java:67)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.executeJob(JobExecutionTemplate.java:45)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.run(JobExecutionTemplate.java:35)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

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***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.3.2
Enterprise Application Development
System Administration
Healthcare and Life Sciences
Senior System Architect

Posted: 4 years ago
Posted: 7 Mar 2021 23:16 EST
Abhishek Gubba (Abhishek0256)
Centene Corporation

Centene Corporation
US

@MarcLasserre_GCS - This is happening only in Production environment and there is no way to trace it as the issue is not occurring consistently. Once in a while the job fails and users report that they are not seeing the expected values on the report. Moreover, once a failure is reported, when the same job scheduler is ran manually it worked fine always.

Here is another error seen on the same job, when we ran the activity configured in the job manually it worked fine.

We are unable to figure out if this is a database issue or code issue, also the below exception occurred on 250 case instances (as seen in PDC). When tried to query PZPVStream column in database none of the rows returned null, so not sure what could be the reason for this issue. Please help. 

Java Stack Trace console

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@MarcLasserre_GCS - This is happening only in Production environment and there is no way to trace it as the issue is not occurring consistently. Once in a while the job fails and users report that they are not seeing the expected values on the report. Moreover, once a failure is reported, when the same job scheduler is ran manually it worked fine always.

Here is another error seen on the same job, when we ran the activity configured in the job manually it worked fine.

We are unable to figure out if this is a database issue or code issue, also the below exception occurred on 250 case instances (as seen in PDC). When tried to query PZPVStream column in database none of the rows returned null, so not sure what could be the reason for this issue. Please help. 

Java Stack Trace console

com.pega.platform.executor.jobscheduler.scheduler.JobExecutionException: Activity execution failed with [User marked activity execution to failed with message [ Cannot populate page or StringMap from DataStoreResultSet as it has a null or zero length stream (pzPVStream column): code: <none> SQLState: <none> Message: <none>]]
at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.execute(JobSchedulerProcessor.java:54)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeImpl.execute(JobRunTimeImpl.java:67)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobRunTimeDecorator.execute(JobRunTimeDecorator.java:57)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.executeJob(JobExecutionTemplate.java:45)
at com.pega.platform.executor.jobscheduler.scheduler.internal.JobExecutionTemplate.run(JobExecutionTemplate.java:35)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.pega.platform.executor.jobscheduler.scheduler.JobExecutionException: User marked activity execution to failed with message [ Cannot populate page or StringMap from DataStoreResultSet as it has a null or zero length stream (pzPVStream column): code: <none> SQLState: <none> Message: <none>]
at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.identifyUserMarkedFailure(JobSchedulerProcessor.java:68)
at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.execute(JobSchedulerProcessor.java:51)
... 12 more

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