Question
Anthem
US
Last activity: 21 Jun 2016 10:41 EDT
Expand Pane Locking the work object in Repeating Grid Layout although Display Details Read-Only check box is selected
PDN Link : https://pdn.pega.com/forums/about-pdn-forums/expand-pane-locking-work-object-repeating-grid-layout
When the Display Details Read-Only check box is selected, there is no need of acquiring the lock on WO. But Pega is still acquiring the lock. There is a condition in ProcessAction activity to skip pyAcquireObject activity call when param.EditConfig=="ROexpandPane". But that param is not getting set even though Read-Only checkbox is selected. Seems it's a product level defect.
-
Like (0)
-
Share this page Facebook Twitter LinkedIn Email Copying... Copied!
Is there work procesing thread that is getting created in the background as and when you expand the flowaction ?
Anthem
US
Yes. Although the grid is defined on RD applies to "Assign-WorkBasket" whenever we are expanding the row all the associated work object details are getting loaded on pyWorkPage durning the expand.
This looks like bug only. Ideally for read only show details there is no need for either work processing thread nor to acquire work object lock.
Hi Srujan,
Since Sathish has agreed with your assessment of this being a product defect; as the next course of action, are you raising this as an SR with Pega GCS?
If yes, do let us know the SR number here so that we may track it through this post!
Regards,
Lochan | Online Community Moderator | Pegasystems Inc.
Hi Srujan,
Did you ever raise an SR for this?
Regards,
Lochan
Anthem
US
We will create SR for this.
Thanks Srujan!
I've tagged it to this post under the Related Work section above.
Regards,
Lochan
Anthem
US
The major problem with this issue is even when user collapses after the expand, the lock is not getting released. This causing serious problem. If user expands the row once in the grid, no other user can work on the item. Other users has to wait for the lock to become soft lock, because there is no way for the current user to release the lock if he don't want to work on that item.