Question
Infosys limited
IN
Last activity: 25 Oct 2016 23:39 EDT
exercise system can't login
I deleted a case and I couldnt login from there after into exercise system. when I enter credentials it stays on the login page
***Updated by moderator: Lochan to move post from PSC to Pega Academy community***
Accepted Solution
Pegasystems Inc.
SG
Dear Naveen, when you deleted the application that happened to be configured as your login operator's default application, then obviously it will not permit you to login. Hence, you have technically "locked" yourself out.
Please write to [email protected], providing your PDN login username, so we can help you correct the mistake.
Updated: 14 Oct 2016 6:52 EDT
Pegasystems Inc.
GB
Can you confirm you are using the standard authentication method (so http://host:port/prweb[/PRServlet], rather than something else (like an 'SSO' Servlet?) - and also are you able to log using '[email protected] / rules' ?
Virtusa
LK
Hi,
I have same problem on logging to the system and tried with '[email protected] / rules' as credentials, but failed. Please pass the correct PRPC cedentials for VM (SAE1 on PEGA 7.1.6).
Thanks,
RG
Infosys limited
IN
yes, i am using the standard authentication method SA@TGB/rules. i am having this issue since i deleted an app. i tried '[email protected] / rules' which returns "The information you entered was not recognized."
Accepted Solution
Pegasystems Inc.
SG
Dear Naveen, when you deleted the application that happened to be configured as your login operator's default application, then obviously it will not permit you to login. Hence, you have technically "locked" yourself out.
Please write to [email protected], providing your PDN login username, so we can help you correct the mistake.