Question
Nordea
SE
Last activity: 10 Mar 2016 8:31 EST
Error while doing Export to Excel
Hi,
We are using pega 6.3 sp1 and getting below js error while exporting data into excel:--
Message: 'pega.ui.LVUtils_globals.oImpMgrOCX' is null or not an object
Line: 1
Char: 109430
Code: 0
I couldn't try clearing the browser cache as that needs admin level of access that I don't have.
Accepted Solution
Nordea
SE
Hi,
The issue has been resolved. We were launching pega application via 3rd party Citrix server which was faulty. After the server setting was reset, the problem got resolved.
I hope this is because of missing ActiveX control in your browser. You can see whether Pegasystem specific ActiveX controls installed in your browser. This can be done via the tool provided in the build or do it on the fly on the need basis.
Accepted Solution
Nordea
SE
Hi,
The issue has been resolved. We were launching pega application via 3rd party Citrix server which was faulty. After the server setting was reset, the problem got resolved.
Nordea
SE
We have got a different team who manage Citrix server so not sure what exactly they did on the server. As far as I know, they reset my profile which eventually reset browser settings and deleted all the browser history. Hope this helps.