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 John Munizza (JohnM491) Eventus Solutions Group
Eventus Solutions Group
US
JohnM491 Member since 2016 2 posts
Eventus Solutions Group
Posted: January 31, 2017
Last activity: February 6, 2017
Posted: 31 Jan 2017 10:31 EST
Last activity: 6 Feb 2017 15:10 EST
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Error in "High Balance" Exercise

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I followed the exercise steps several times and chose different options but I keep getting the error below and cannot figure out what I'm doing wrong. Any assistance would be greatly appreciated.

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I followed the exercise steps several times and chose different options but I keep getting the error below and cannot figure out what I'm doing wrong. Any assistance would be greatly appreciated.

This record has
1
Error
in
1
place
—
.pyCondition(1).pyConditionFieldName: Property @baseclass.AccountAvailableBalance is undefined.

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Posted: 5 years ago
Posted: 6 Feb 2017 15:10 EST
Luigi Leo (leo_l) PEGA Global Tech Enablement, Sr. Principal Instructor
Pegasystems Inc.
US

Hello John,

Please confirm that the issue is relating to the following exercise of the Implementing Pega Customer Service (7.2) course:

Suggesting tasks in interactions Exercise: Creating an Intent When Record 

If this is the case, please try using the property .AvailableBalance per instructions is steps 3-6 on print page 11 of guide. According to your error you are using a property called .AccountAvailableBalance which has not been created.  

Regards,

Lu

 

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