Error 403 in REST connector
Hello
On one server, I have a REST service that creates a case. I try using connector to send data from another server to this REST service. But I get the following error: Code: 403 The response data was not recognized as JSON or XML and cannot be saved.
In the REST Service responce content type is selected "application / json" . And when testing in Postman, the responce in json format.
Help solve this problem. Thank you in advance
Accepted Solution
Alfa Bank
RU
TMHCC
GB
Hi,
Check whether the connector is sending the request properly.
You can easily find it out in the tracer whether the request is in correct JSON format or not.
Please provide additional details like sample request to validate.
Thanks,
Bhanu Prakash
TN
RU
Hi Bhanu,
I tried changing the "Map from" field in the settings of the REST service response to "JSON" but getting the same error. Also for the test, I tried using the standard API:
"api • v1 • cases", specifying as the URL in the connector "https://{hostname}:443/prweb/api/v1/cases/{id}" I use the POST method and I got the same error in the connector
Below I will attach the details of the service settings. I hope this is enough. If you need additional information, please let me know. Thanks for helping
Alfa Bank
RU
Hi Bhanu,
I tried changing the "Map from" field in the settings of the REST service response to "JSON" but getting the same error. Also for the test, I tried using the standard API:
"api • v1 • cases", specifying as the URL in the connector "https://{hostname}:443/prweb/api/v1/cases/{id}" I use the POST method and I got the same error in the connector
Below I will attach the details of the service settings. I hope this is enough. If you need additional information, please let me know. Thanks for helping
Accepted Solution
Alfa Bank
RU
The problem is resolved. The reason was that the access settings between the servers were incorrectly configured. Thanks for the help
The problem is resolved. The reason was that the access settings between the servers were incorrectly configured. Thanks for the help