Question
Capgemini Technology Service India Limited
IN
Last activity: 24 Aug 2023 11:41 EDT
Editable Rows in Table not working properly. Sometimes editable sometimes not. Gets fixed by browser level refresh.
Hi Everyone!
I am using table in a section which is populated based on the page group properties. & the rows in it should be editable (based on the condition, Read only When Rule). So, based on the when rule that row should be editable / read only.
In the User portal, sometimes I open the case, but the table is not letting us edit & update the new values (condition true for editable, & box is visible for editing). The case level refresh does not fix it. But when I do the browser level refresh, it gets fixed.
This issue happens intermittently. Please suggest if anyone else faced the same issue earlier.
Capgemini Technology Service India Limited
IN
@SaurabhG7134 Yes, I have tested both option expression as well as When Rule. The issue still persists.
Pegasystems Inc.
GB
It seems like the issue might be related to the browser caching or rendering. Since the problem is intermittent and gets resolved with a browser-level refresh, it might not be directly related to the Pega configuration.
However, you can try adding a refresh condition to the section containing the table, which will refresh the section based on a specific property change or condition.
This might help ensure that the table is consistently editable when the condition is met.
Defining refresh conditions for UI areas
if you feel you have configured everything correctly then this is a valid support ticket.
Please log this via the MSP and let us known the INC ticket ID here so that I can help track progress.