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Question

 Susana Pescador (SusanaP8)
Cognizant

Cognizant
ES
SusanaP8 Member since 2014 2 posts
Cognizant
Posted: Apr 24, 2015
Last activity: Jul 17, 2017
Posted: 24 Apr 2015 6:45 EDT
Last activity: 17 Jul 2017 15:42 EDT
Closed
Solved

Edit in excel works for Data Table but not for Decision Table

Hi All,

Edit in excel functionality works perfectly for Data Tables, but when I try to edit in excel any Decision Table I get an error: "PegaRULES Open Authoring: Can't find pyEncryptToken node in Rule XML".

I am using:

PRPC 5.5

IE 8 or 9 (Protected Mode disabled)

MS Office 2010

Windows 7

Any of you faced this issue or have any clue about how to solve it?

Thanks

***Edited by Moderator Marissa to update categories and to mark as question to mark reply as Correct Answer***

***Updated by moderator: Marissa to close post***
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Data Integration

Accepted Solution

Posted: 9 years ago
Posted: 24 Apr 2015 10:04 EDT
Susana Pescador (SusanaP8)
Cognizant

Cognizant
ES

I could find the solution.

The problem was the Add-on called prOpenAuthoring.OpenAuthor v Proprietary information hidden. I guess this ActiveX Control was instaled when accessing to PRPC 7.1.

Try to remove it in IE (just disable will not work). Else, just delete it (C:\Windows\Downloaded Program Files\prOpenAuthoring.ocx). While accessing to PRPC 5.5 it is asked to install again (this time v Proprietary information hidden)

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