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 Sri Lakshmi Thota (SriT7458) TATA Consultancy Services Ltd
TATA Consultancy Services Ltd
GB
SriT7458 Member since 2016 3 posts
TATA Consultancy Services Ltd
Posted: February 14, 2017
Last activity: March 2, 2017
Posted: 14 Feb 2017 6:59 EST
Last activity: 2 Mar 2017 5:56 EST
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DocuSign Recipient ID Issue

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I'm getting Recipient duplicate ID issue

***Moderator Edit: Lochan to tag SR Created and update SR number***

Data Integration Support Case Created
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Posted: 5 years ago
Posted: 15 Feb 2017 5:31 EST
Ajay Rangarh (AjayRangarh) PEGA Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Sri,

If you are using Pega 7.2 , you need to have the hotfix HFix-26109 installed as this fix package contains a hierarchy of abstract Pega 7 Platform classes that you can use to modify the common configuration options when you make a signature request to DocuSign.

Accepted Solution

Posted: 5 years ago
Posted: 2 Mar 2017 5:56 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

On reviewing the SR, we see that it has been resolved. The root cause was determined to be the validation performed in a When condition present in pyValidateEnvelope activity for pyDocumentId property. The issue was resolved on removing this validation.

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