Question
DocuSign Recipient ID Issue
I'm getting Recipient duplicate ID issue
***Moderator Edit: Lochan to tag SR Created and update SR number***
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the SR, we see that it has been resolved. The root cause was determined to be the validation performed in a When condition present in pyValidateEnvelope activity for pyDocumentId property. The issue was resolved on removing this validation.
Instellars
IN
Hi Sri,
If you are using Pega 7.2 , you need to have the hotfix HFix-26109 installed as this fix package contains a hierarchy of abstract Pega 7 Platform classes that you can use to modify the common configuration options when you make a signature request to DocuSign.
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the SR, we see that it has been resolved. The root cause was determined to be the validation performed in a When condition present in pyValidateEnvelope activity for pyDocumentId property. The issue was resolved on removing this validation.