Question
Coforge
AU
Last activity: 16 Oct 2018 12:03 EDT
Dirty Pop up save is failed and showing confirm harness - Pega(7.2)
Scenario: User opened the parent work object and Modifying the case. Now child WO(Another user) updated the parent WO and got commited successfully as it has optimistic lock. Parent user is clicking on close, Dirty pop up showed and clicked on save, which is calling DoSave and commit is failed on the parent WO due to lock not held since it is already commited by child wo.
Obj-Refresh-And-Lock can't be used since parent user have already entered huge data and cannot afford to enter it once again.
Cannot even copy this stale data work object page and perform commit as the recent commit changes will override.
Trying for the situation where we know if lock is already held by the user prior commiting the WO.
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Accepted Solution
Coforge
AU
Thanks all for help.
Solved the issue by using OOTB pzShowConflicts. This will set message on page, by using has message in the transition we have handled it.
Pegasystems Inc.
IN
Hi,
I tried setting up the similar use case to understand your use case and see that there is an error message which comes up when the user A tries to submit the assignment he is working on, when prior to that user B has already committed the changes of the assignment to DB.
Error message states as below -
As the error comes up to user A now, ideally they won't be able to submit the changes to DB since the changes are already committed to DB by user B.
Are you not facing some similar error in this scenario even after having optimistic locking implemented? If so, can you please share the version of prpc where you are facing the issue?
Accepted Solution
Coforge
AU
Thanks all for help.
Solved the issue by using OOTB pzShowConflicts. This will set message on page, by using has message in the transition we have handled it.
Bank of America
IN
We also handled this by calling pzShowConflicts and took that message from the transition step. But user cant retain the data for sure.