Question
carelon
IN
Last activity: 27 Mar 2019 8:38 EDT
Deployment Manager - Candidate system was not able to connect to orchestrator
Hi Team,
I am getting the below error while diagnosing pipeline in Deployment Manager pipeline. Please find the attachment.
Candidate system was not able to connect to orchestrator
Thanks,
Loknath
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carelon
IN
I have verified the Authentication Profile and deselected "Require TLS/SSL for REST services in this package" checkbox as I am using HTTP protocol. Please suggest.
Pegasystems Inc.
US
The RUMURL Dynamic System Setting would be the next thing to verify. It needs to follow the format,
Owning Ruleset: Pega-DevOps-Foundation
Setting Purpose: RMURL
Value: URL of the orchestration server. Using this format: http://hostname:port/prweb/PRRestService
Pegasystems Inc.
IN
Hi,
What versions of deployment manager are you using in QA and in Orchestrator.?
Can you also please verify if the deployment is happening properly if you trigger a deployment.
Thanks and Regards,
Manmadh Gubbala.
carelon
IN
Thanks everyone for responding. Looks like there a network issue. One server was in cloud and other was a local server. I have configured all cloud servers and now it is working fine.
Thanks,
Loknath
Coforge
IN
Hi Loknath,
It was not exactly a network issue, as we can see in the image that you have shared, the Pipiline diagnostic was able to check and verify the target application on development env. I am also facing this issue with similar setup. Trying to understand, when orchestrator is able to check the target application on DEV, why it is failing for "Orchestrator to Development" connection.
Can somebody shed some light on this.
Thanks in advance,
Burhan.
Pegasystems Inc.
IN
Hi Burhan,
Can explain your pipeline settings and diagnose window by putting screen shot and candidate system logs if possible to debug the issue faster.
Regards,
Chinmaya Hegde
Accenture
IN
HI @MohammedB9117 : i'm also facing the same issue. In deployment manager while doing diagnostic check getting the error: Orchestrator to DEV and Dev to QA , environments are not up and running , because of PORT issue. How to change the PORT Number in pega.
Accenture
IN
HI ,
Can you please help me on this.
Pegasystems Inc.
US
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Tamizhanangu Subramani