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 Nigel Buck (NigelB17111450)
CItizens Bank

CItizens Bank
US
NigelB17111450 Member since 2024 1 post
CItizens Bank
Posted: Mar 28, 2024
Last activity: Apr 18, 2024
Posted: 28 Mar 2024 11:43 EDT
Last activity: 18 Apr 2024 6:31 EDT
Solved

Default IH retention in Cloud CDH environments

A quick question to check. The documentation around IH retention states that the default retention period for exported IH is 465 days. Are Pega Cloud environments set up in this way? Can we assume 465 days by default unless we create and set the DSS?

I just need to be able to document this explicitly.

 

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Pega Marketing
Pega Cloud
Financial Services
Lead System Architect

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  • Jinath Wijesinghe Purusoth Shanmugarajah PALAPATI DATTA SAI VENKATA SRAVAN Abhijit Pattanaik Subba Vajrala

Accepted Solution

Posted: 7 months ago
Updated: 7 months ago
Posted: 3 Apr 2024 13:10 EDT
Updated: 18 Apr 2024 6:31 EDT
Megha Maji (Megha007)
Maantic Technologies Pvt Ltd
SENIOR CONSULTANT
Maantic Technologies Pvt Ltd
US

Hi @NigelB17111450,

Please go through the links below for your understanding

https://docs.pega.com/bundle/customer-decision-hub/page/customer-decision-hub/implement/managing-data-export-cdh.html

https://docs-previous.pega.com/pega-customer-decision-hub-84-feature-adoption-pega-cloud-services-environments/87/configuring-retention-period-exported-interactions-through-dss?

I hope it helps.

Thanks

Megha

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