This is a hosted application (i.e. not cloud) and I do not believe we did anything custom with the install. In the Dev Studio, when I go to Configure > Decisioning > Infrastructure > Services > Decision Data Store, I see one node showing as NORMAL and the other as JOINING_FAILED. The node with JOINING_FAILED also corresponds with where the errors are currently showing.
Posted: 3 years ago
Posted: 16 Sep 2019 17:00 EDT
Kevin Zheng (KevinZheng_GCS)
Director, Technical Support
thanks, the error may be related to the failed DDS node. Are you using DSM at all in your env? If no, you can/should decommission those. If yes, can you click the node failed and get the error stack? (you can also try to decommission first and re-add the node if you would like to use DDS and see what happens).