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Question

 Pinnika Krishnaveni (PinnikaK16887434)
Systima technolgies
Pinnika Krishnaveni
Systima technolgies
IN
PinnikaK16887434 Member since 2023 1 post
Systima technolgies
Posted: Nov 10, 2023
Last activity: Nov 27, 2023
Posted: 10 Nov 2023 5:05 EST
Last activity: 27 Nov 2023 15:14 EST
Closed
Solved

CSA and CSSA Certifications can't see in my account

I have completed my CSA certication in October 2023 and i can't see my certification in my achievements

***Edited by Moderator Marije to change Content Type from Discussion to Question; ***
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Pega Academy

Posted: 1 year ago
Posted: 10 Nov 2023 9:52 EST
Ravi Theja Solleti (RaviThejaS16687125)
DICTU

DICTU
NL

@PinnikaK16887434 Double check the email account used for scheduling exam and your Pega account email ID. You can verify using below link with your email . https://academy.pega.com/verify-certification Once you see your certifications , see the options available in FAQ. https://academy.pega.com/manage-your-pearson-vue-account Finally you can write to the Support team .

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Posted: 1 year ago
Posted: 10 Nov 2023 11:01 EST
Pinnika Krishnaveni (PinnikaK16887434)
Systima technolgies
Pinnika Krishnaveni
Systima technolgies
IN

@RaviThejaS16687125  I tried to check it many times, Still i cannot see my certifications. Please help me to resolve this issue. Below one is my given mail Id for the certification exam.

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Posted: 1 year ago
Posted: 10 Nov 2023 11:10 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@PinnikaK16887434 Please do not provide your proprietary details on this public forum.

You should be able to check whether the Pearson Vue email and your Pega exam registration emails were the same. If you need to change your primary email in your Academy account then go through the steps provided in the Academy FAQ pages.

Alternatively contact [email protected]

Today is a US bank holiday.  You can contact the Pega Academy support team.

@eddie.jm can you help this user on when you're back?

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Posted: 1 year ago
Posted: 13 Nov 2023 3:48 EST
Pinnika Krishnaveni (PinnikaK16887434)
Systima technolgies
Pinnika Krishnaveni
Systima technolgies
IN

@eddie.jm, Can you please help me to resolve my issue as soon as possible. I tried to do it many times, but not able to see my certifications(CSA and CSSA) in my achievement. Below mail id i was given for the certification exam. I am able to see my score card, but not able to see my certifications.

Proprietary information hidden

 

Thanks & Regards,

Pinnika Krishnaveni

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