Creating Custom Log and stream it to Amazon S3
We have a requirement of capturing each REST API calls ( with respect to Connector and Service rule created in PEGA) in Log, so that it can be used for debugging . We want to create one custom log for this and stream that Log to Amazon S3 /Splunk . We want only the custom log portion to be streamed and OOTB logs can remain inside PEGA server .
We are in PEGA cloud 8.8.2 .
For creation of the Custom log , we understand that we need to update prlog4j2.xml and create a custom Appender and category as mentioned in below video. :-
https://support.pega.com/discussion/video-support-guide-how-create-custom-log-file?
For Streaming , LOG To Amazon S3/Splunk , we understand , we need to follow the steps mentioned in :-
https://docs.pega.com/bundle/pega-cloud/page/pega-cloud/pc/pcs-logs-overview.html
Can some one please clarify below :-
1. How ,can we update prlog4j2.xml?Is there any way , we can get it done dev /admin studio or we need to contact PEGA cloud team?
2. Is it possible to stream only the Custom Log to Amazon S3 /Splunk and OOTB logs will reside in pega ?
JPMorgan Chase
IN
Hi PegaCloud does not have the flexibility to update the administration.
Hope you are already using Splunk offering as part of PegaCloud. you can just put in queries in Splunk which filters out the REST interactions logs, that is easier than introducing changes to prlog4j2.xml.
When Appender is created and logs are separated , for anyone to debug a issue in a sequence of execution order, it will be difficult, as logs are spread in two places. that's will be new challenge to debug a issue looking at 2 different logs and build a sequence manually.
So better have your requirement achieved using Splunk queries than custom appender.