create a top case and add child case to that top case. There are 3 case types
I have such a requirement to create a top case and add child case to that top case. There are 3 case types. Let's say A, B, and C. I am creating case B from case A as a top case using pxCreateTopCase. Right after the creation of case B, I need to add case C as a child to B. I tried to call CreateCoveredObject for case B, but I get "Save, Delete or Commit has failed because lock "xx" is not held" error for case A. What are the other ways to create a top case and immediately add child case to it?
Lventur
IN
HI sam,
You can create case as a peer case by using smart shape, or ootb activity. After a peer case got created, please use ootb activity AddToCover to add a created peer case as sub-case to another case.
Usage of AddToCover activity is to link a already created peer case as a child case to another case manually.
Lventur
IN
HI @Sam27
Added attachment with this reply, please refer it.
Param.workPage - You need to pass child case (case which you are trying to add as child case) pyWorkPage context as parameter.
AddToCover - This activity needs to be executed in parent case context (case which you are trying to have as parent case).
If you are pass parameter and handling the page context correctly means, sure you will be able to implement your requirement without any issues.