Ernst & Young LLP
Last activity: 25 Jun 2018 15:17 EDT
Create case types in existing application
We are upgrading an application to 7.3.1 from a prior version. We have been requested to check feasibility of creating case types in existing application. I understand that technically we can create case type and we can reuse some flow rules in stages. However I think this change may have severe impact on the in-flight work objects if assignments or flow hierarchy is changed by any chance. I would like to know -
1. Has anyone done case type conversation in existing application post Pega7 upgrade? If yes, what is the suggested approach?
2. Was there any impact on the in-flight workobjects in production?
Thanks in advance.
***Edited by Moderator Marissa to update platform capability tags***