Question
CGI
IN
Last activity: 28 Mar 2016 13:00 EDT
Connection dropdown values are not displaying in Remote Tracer
Hi,
It is working till last week. Yesterday, When I click on “Remote Tracer”, “Connection” dropdown is not having values
Please guide to resolve the issue.
Thanks & Regards
U Rajasekhar
Pegasystems Inc.
US
Hello, What version of PRPC are you using looks like 5.X or 6.X? In the 5 series I this was populated via asyc request sent function getConnectionListXML in the html fragment coupled to the tracer window. I would turn on tracer and see if you see a request for something like the following: /.../PRTraceServlet?pzDebugRequest=GetConnectionList&pzXmlOnly=true HTTP/1.1 and see if there are any errors or a lack of presence. If nothing telling in the above your can put a debugger/breakpoint in the js for the function mentioned.
Pegasystems Inc.
US
Hello, I would do the following: 1. Open fiddler 2. Launch the tracer and the option for remote tracing 3. Search for "GetConnectionList" and see if you see a request like the following /.../PRTraceServlet?pzDebugRequest=GetConnectionList&pzXmlOnly=true HTTP/1.1 4. If the response is anything but 200 take a screen shot and provide. (save off for reference) ___ 1. After this sequence review prpc logs see if you see any database related or HTML (stream errors) anything including GetConnectionList would certainly be of interest. Capture a screen shot of anything that looks interesting. Scrub any sensetive information and post the screenshots.
CGI
IN
Thanks.........
It is helpful answer.
Remote tracer option issue is not occurring. I was waiting for issue to occur.
If it occurs. I will take screen shots and share
Thanks once again.
Best Regards
U Rajasekhar