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Question

 Venu Guggilla (venug724)
Accenture

Accenture
SG
venug724 Member since 2015 4 posts
Accenture
Posted: Nov 8, 2016
Last activity: Jan 2, 2017
Posted: 8 Nov 2016 4:09 EST
Last activity: 2 Jan 2017 1:11 EST
Closed
Solved

Configure Form Button is Disabled

Hi ,

I have created the step from Add Step UI, but the configure form button is disabled for that step ( *every Step). flow and flow actions are created well with this process. So for creating the section i have go flow action and  there  iam creating.  it has been long process for me.

suggest me to how to enable the ConfigureForm button.

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Case Management

Accepted Solution

Posted: 8 years ago
Posted: 2 Jan 2017 0:14 EST
Venu Guggilla (venug724)
Accenture

Accenture
SG

Hi,

I have got the solution for the issue, It is because of allow rule check out option in operator rule form. if we check that option  we will get the configure form button in enable mode.

Thanks and Regards,

Venu

 

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Posted: 8 years ago
Posted: 8 Nov 2016 4:46 EST
Neha Mittal (NehaM498)
J.P. Morgan Services India PVT Ltd
Software Engineer III
J.P. Morgan Services India PVT Ltd
IN

Hi,

I have just tried to add the step in case and using configure form in prpc version 7.1.8 and it is working fine.

Can you please let me know your prpc version.

Thanks,

Neha

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Posted: 8 years ago
Posted: 22 Nov 2016 2:29 EST
Venu Guggilla (venug724)
Accenture

Accenture
SG

Hi Neha,

Thanks for the reply. am using 7.1.9 prpc version.

configure form button disabled for one application only, not on all the applications.

Thanks,

venu

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Accepted Solution

Posted: 8 years ago
Posted: 2 Jan 2017 0:14 EST
Venu Guggilla (venug724)
Accenture

Accenture
SG

Hi,

I have got the solution for the issue, It is because of allow rule check out option in operator rule form. if we check that option  we will get the configure form button in enable mode.

Thanks and Regards,

Venu

 

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Posted: 8 years ago
Posted: 2 Jan 2017 1:11 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Venu,

Thank you for updating your post with the resolution!

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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