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Question

 Sharmila Narendran (Sharmila Narendran) TD Bank
TD Bank
CA
Sharmila Narendran Member since 2023 2 posts
TD Bank
Posted: Mar 12, 2022
Last activity: May 2, 2022
Posted: 12 Mar 2022 7:53 EST
Last activity: 2 May 2022 1:57 EDT
Closed
Solved

CLSA Work Delegation module - Not able to enable the user to add work parties in the New harness

https://academy.pega.com/topic/case-participants-and-routing/v1/in/29551/30316/20636

You can use the visible on entry (VOE) option to add work parties when a case is created. VOE allows you to:

  • Enable the user to add work parties in the New harness
  • Automatically add the current operator as a work party
  • Automatically add a different operator as a work party

We have enabled the Visible on Entry option on pyCaseManagementDefault

***Edited by Moderator Marissa to add Capability tags***
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