Cloud Infrastructure Maintenance Updates
Hi,
Just to clarify: “CM cases in Pega Support portal were created previously to trigger emails to Cloud contacts. This will no longer be performed for infrastructure updates.”
Upcoming maintenance - Cloud infrastructure updates, will not be assigned a CM ID?
How can we as clients reference an Upcoming Maintenance - Cloud Infrastructure Update without a CM ID?
Is there any unique ID for each Cloud infrastructure update?
Do these updates list what is entailed in the update, and is this information accessible by the customer?
Pegasystems Inc.
IN
Hi,
For information about new infrastructure update process, please refer :
For information about the latest infrastructure changes, refer:
https://docs.pega.com/bundle/pega-cloud/page/pega-cloud/pc/pega-cloud-whats-new.html
For information about maintenance and types of system update, refer: