Close all other threads in portal excluding the current thread
Hi ,
I have a requirement where I want to close all other threads in portal excluding the current thread.
Example:First case 1 is opened in worker portal.Then user opens case 2.
So while opening case 2 case 1 thread needs to be closed .That means only the current opened case on which user is working should be present in the clip board and other threads needs to be killed while opening the case2.
Pegasystems Inc.
IN
Hi
Try playing with pega.desktop.closeAllDocuments() function
It is used to close the tab. So if you have specific requirement, you can use this and pass proper parameters to make it work as per your need.
Capgemini
SE
Pegasystems Inc.
US
Hi SKUMAR28,
You are calling pega.desktop.closeAllDocuments() function correctly.
It only accepts one parameter which is the event. See pnd link below:
https://community.pega.com/support/support-articles/procedure-close-multiple-tabsthreads
Capgemini
SE
I implemented pega.desktop.closeAllDocuments() function api in begin button of assignment but then calling function to to open assignment.Now the problem is that it closes all threads but not able to open new thread and open the assignment.
I am looking for a way where the active thread doesnot get closed and all other threads of cases in background get closed.
Please suggest a way
Capgemini
SE
Where can I find the documentation on pega desktop API and what are the valid parameters accepted by pega.desktop.closeAllDocuments() function ?