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Question

 Jose Navas (josenavas)
SoftServe
Jose Navas
SoftServe
US
josenavas Member since 2013 62 posts
SoftServe
Posted: Aug 20, 2020
Last activity: Aug 27, 2020
Posted: 20 Aug 2020 13:42 EDT
Last activity: 27 Aug 2020 15:07 EDT
Closed
Solved

Close current tab in Pega CS

Hi, I would like to close the current tab once the case is moved to a new assignment:

Close tab

I have tried by adding an Action set to the "Back to home" button with the following actions:

  • Run Activity: DoClose
  • Display: Close
  • Run Script: "pega.desktop.closeCurrentWorkItem"

However, none of the actions do actually closes the tab...

Thanks for any advice on this.

-Jose

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Pega Customer Service 8.4
User Experience
Communications and Media

Accepted Solution

Posted: 4 years ago
Posted: 27 Aug 2020 10:33 EDT
Jose Navas (josenavas)
SoftServe
Jose Navas
SoftServe
US

Hi, I ended up using the Run script function:

script:pega.u.d.doClose

and it worked :)

Hope it helps someone experiencing a similar use case.

Regards

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Posted: 4 years ago
Posted: 27 Aug 2020 15:07 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Thanks for sharing your resolution @josenavas  and marking it as the solution to your Question!

This will definitely help others in the future!

Marissa | Senior Moderator | Pega Collaboration Center

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