Question
TCS
IN
Last activity: 16 May 2018 4:59 EDT
Clipboard Save button do not saving the properties in Database
Trying to update the properties in the clipboard for a work object.
1. Opened clipboard for updating properties.
2. Click on Edit
3. Update the property
4. Click on Save
After saving did not get any error message, and once the workobject reopened there are no changes reflected.
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Accepted Solution
Pegasystems Inc.
IN
Editing the values in clipboard doesn't save them to DB, they are just saved in memory/clipboard. Editing will allow you to temporarily change values in memory for debugging purpose. Once you get the latest instance of case from db, edited changes will be lost. This is expected behavior. Thanks.
Pegasystems Inc.
IN
Did you checked the tracer , whether you are getting the any fail message on obj-save method or any other step.
TCS
IN
I have verified there are no error in tracer
Aaseya IT Services
AU
Hi,
There is an OOTB activity CommitClipboardChanges which saves clipboard updates to DB. You can execute activity on right click of pyWorkPage.
TCS
IN
CommitClipboardChanges activity does not exists. Can you pelase provide the rulesset name and version. We have PRPC 7.1.7.
HCL
IN
Hi, Can you try with commitwitherrorhandling activity
TCS
IN
Hi Gowtham, it is also not working.
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Archana Sudhakar Parki Uday KIRUTHIKA A Alaa Issa
IN
Does changes made to clipboard save to DB ? I think it only reflects on UI on work object temporarily for testing.
Accepted Solution
Pegasystems Inc.
IN
Editing the values in clipboard doesn't save them to DB, they are just saved in memory/clipboard. Editing will allow you to temporarily change values in memory for debugging purpose. Once you get the latest instance of case from db, edited changes will be lost. This is expected behavior. Thanks.
IN
Right exactly
TCS
IN
But I could see that in HELP, SAVE - This option is available when you click Edit. Click Save to save your updated page to the database.
Pegasystems Inc.
IN
Not sure why its written in help like that. I check on latest 7.4 and help says its saved in memory.
This option is available when you click Edit. Click Save to save your updated page to the memory.