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Question

 Kshiroda Nayak (KshirodaN6645)
Capgemini
CLSA
Capgemini
IN
KshirodaN6645 Member since 2016 2 posts
Capgemini
Posted: Jun 21, 2024
Last activity: Jul 3, 2024
Posted: 21 Jun 2024 4:07 EDT
Last activity: 3 Jul 2024 10:18 EDT
Solved

Clarity on rule resolution cache issue or best practice/recommendation

Hi team,

Currently We are in PRPC v8.8.3. We have seems on wired cache issues in S&L production post 15th Jun prod release. As per best practice, load of application, usage and per Pega team's recommendation; We does not restart nodes with cleaning cache. However We have sees one of the agent (enabled in domain node) was not picking the rules latest version deployed as part of the release.

To fix the issues; We performed revalidate and save of the RSV.

 

Please let us know why Pega behaves wired even though We follow best practices.

Also Please let us know if there are any other best practices or artifacts to be followed?

 

Thanks

Kshiroda Nayak

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Pega Platform 8.8.3
Case Management
Other Industry
Lead System Architect

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Accepted Solution

Posted: 5 months ago
Updated: 4 months ago
Posted: 21 Jun 2024 10:41 EDT
Updated: 3 Jul 2024 10:18 EDT
Priyanka Boga (Priyanka Boga)
PEGA
Principal Engineer, Technical Support , User and Product Experience
Pegasystems Inc.
IN

@KshirodaN6645 Please refer below document and its mandatory to do revalidate and save for every deployment for those rules to overcome any missing rules.

Deployment Guideline

https://support.pega.com/support-doc/pega-infinity-deployment-guidance

Thank you.

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