Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

2
Replies
3297
Views
 Sudip Pandey (SudipP40) Cognizant Technology Solutions
Cognizant Technology Solutions
CA
SudipP40 Member since 2013 7 posts
Cognizant Technology Solutions
Posted: January 14, 2018
Last activity: January 15, 2018
Posted: 14 Jan 2018 13:55 EST
Last activity: 15 Jan 2018 1:34 EST
Closed

Change Assignment Urgency Value within activity

Report

I need to decrease the Assignment urgency value from the Escalation activity, How to achieve the same?

Low-Code App Development
Posted: 5 years ago
Posted: 15 Jan 2018 1:19 EST
Ujjwal Kumar Shukla (UjjwalShukla_GCS) PEGA Senior Manager, Technical Support
Pegasystems Inc.
IN
Report

Hi Sudip,

Can you try setting/adjusting appropriate/negative value to  pyUrgencyWorkAdjust .

Regards,
Ujjwal
Posted: 5 years ago
Posted: 15 Jan 2018 1:34 EST
Arun Kumar Mahanty (Arun_Mahanty) Pegasystems Inc. Principal Technical Solutions Engineer
Pegasystems Inc.
IN
Report

You can use of property  Assign-.pyUrgencyAssignAdjust to adjust the urgency values .

For more information please go through below article

https://community.pega.com/sites/default/files/help_v72/procomhelpmain.htm

Show More

You can use of property  Assign-.pyUrgencyAssignAdjust to adjust the urgency values .

For more information please go through below article

https://community.pega.com/sites/default/files/help_v72/procomhelpmain.htm

Thanks,

Arun


Show Less
Marcel Voss

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice