Cert based authentication to use Office 365 Email Account
Need to understand if there is any way to configure MS Office 365 Email Account using certification based authentication in the Authentication profile for the email account. Currently the option available to configure the authentication profile do not include any cert based authentication. This email account will be used to receive emails using Microsoft Graph API.
Pega version: 8.4
Pegasystems Inc.
US
Hi @ApurbaM9,
Upon reviewing the Related Content on the right, I found this thread which may prove helpful. Did you check that out already?
OOTB Support for Office 365 email integration
Cognizant
CA
Hi @MarissaRogers, yes I checked the link but the above content does not fulfill my project requirement.
Cognizant
CA
Hello @MarissaRogers,
Yes I reviewed the above link's solution as well. This too does not fulfill our project's requirement.
Pegasystems Inc.
US
Currently we do not support the use of certificates with the Microsoft Graph API. That would be an Enhancement Request for the product.
Thank you.
Michael Feldhusen | GCS
Cognizant
CA
Pegasystems Inc.
US
No, you raise the Enhancement Request here on the PCC. Use the Ideas category for it.
Thank you.
- Michael Feldhusen | GCS
Cognizant
CA
Hey Michael, sorry to bother you again. Just to confirm, I can raise the Enhancement request from 'Share an Idea' tab/link, right?
Also, is there any estimated time to get the hotfix for this request? I am asking because we need this functionality in production in next couple of months. Thanks in advance!
Thanks,
Apurba
Pegasystems Inc.
US
Yes, as I understand it that is the way to raise an Enhancement Request.
As to the time to deliver it, that is up to Product Management and not something I can predict.
Thank you.
- Michael Feldhusen | GCS
