Question
Lloyds Banking Group PLC
GB
Last activity: 20 Sep 2021 7:58 EDT
CDH - Additional Scheduler
Hi, We've created CDH application, imported Financial services xCAR data model, extended Customer and Account classes.
Defined Customer as primary context and Account as associated entity.
Enabled Primary NBA scheduler on Customer context, it looks good and returning results.
As per our requirement, we need to run the scheduler for each account. So, created additional scheduler in the context of Account and running it. It's always producing 0 action results from strategy.
Further analysed the corresponding data flow, observed that DF_ProcessOffer data flow has "PersistResults" filter condition ".pzOfferConfig.pzPersistResults = true" returning 0 results.
Any pointers to resolve this would be highly appreciated.
PS - there is no customisation we have done.
Pegasystems Inc.
US
@VENKATESH GUDEENTI Just to confirm, using the FS data model, you have defined Customer and Account both as Contexts and Customer as the Primary Context. When you setup the primary Outbound Schedule, it will run on the Customer (Primary) context and evaluate any Customer as well as Account actions defined. Make sure, you have assigned one or more Actions to the Account context, you do this on the Engagement policy tab.